Vinted Members Voice Frustration Over Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
